Family Intervention

Family and Child Connect

Family and Child Connect (FaCC)

Family and Child Connect (FaCC) is a Queensland government initiative that endeavours to provide advice, information and/ or referrals to any person/s interested in the safety and wellbeing of children and families.

Anyone can contact Family and Child Connect on 13FAMILY or 13 32 64 for advice and information including parents, family members and community members.

 

How we help

  • Provide general information and advice to referrers and families
  • Provide referral options to community agencies and local services
  • Actively engage families to identify areas of need
  • With consent, refer families to the most appropriate service including specialist or Intensive Family Support services
  • Provide specialist consultation with Domestic and Family Violence practitioners
  • Support families for a brief period of time while more long term supports are established

Referral

You can contact Family and Child Connect by calling 13FAMILY or 13 32 64, or by visiting their office.

Family and Child Connect can visit you at home, or a place that you think is a good and safe place to talk. Your local Family and Child Connect is:



Gold Coast
21 Tallebudgera Creek Road
West Burleigh QLD
Ph: (07) 5508 3835

Opening hours
Monday – Friday
8:30am – 5:30pm
Extended hours on a Tuesday night to 7pm.


Sunshine Coast/Gympie
33 Dalton Drive
Maroochydore QLD
Ph: 13FAMILY (13 32 64)
Ph: (07) 5451 8299

Opening hours
Monday – Friday
8:30am – 5:30pm
Extended hours on a Tuesday night to 7pm.



Cairns
Unit 4, 202 Scott Street,
Bungalow QLD
Ph: 13FAMILY (13 32 64)
Ph: (07) 4033 8574

Opening hours
Monday – Friday
8:30am – 5:30pm
Extended hours on a Tuesday night to 7.30pm


Mackay
33A Peel Street
Mackay QLD 4740
Ph: 13FAMILY (13 32 64)
Ph: (07) 4847 0550

Opening hours
Monday – Friday
8:30am – 5:30pm

Locations

Services:
icon Family intervention
icon Residential
icon Therapy Services
icon Education Services
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Referral

If you have any questions or would like to access our free counselling and support, please call us directly to discuss or make an appointment.

Completed referral forms can be accessed from the services section on our website and email to
mail@actforkids.com.au or call 1300 228 000

  • Drop files here or
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Referral Services

If you have any questions or would like to access our free counselling and support, please call us directly to discuss or make an appointment.

Completed referral forms can be accessed from the services section on our website and email to
mail@actforkids.com.au or call 07 3850 3200

  • Drop files here or