If you believe a child is in immediate danger or in a life-threatening situation, please contact the police immediately by dialling 000.
Child protection is everyone’s business. It is important to remain diligent in your community, and if you are concerned about a child’s welfare, please report it to the relevant authorities.
If you need assistance in identifying the signs of abuse and neglect, please click on the button below:
Some things you can do if you are concerned:
If a child discloses abuse or neglect to you:
Here are some things you can do if you have concerns about a child or young person:
Listen to them
Tell them you believe them
Reassure them they have done the right thing in telling you
Don’t tell them you won’t tell anyone, explain that you want to protect them and what you will do next, that you may need to tell someone else who will be able to help (the child may be fearful of getting in trouble for telling, but it’s important not to lie to them, they need to be able to trust you)
Don’t confront their parents or abuser
Make written notes about everything the child told you, and contact your local child protection authorities.
Did you know that only 1 in 3 adults will report abuse when a child discloses
Report your concerns
If you have a reason to suspect a child is experiencing harm, or is at risk of experiencing harm, you can report your concerns to the relevant authorities in your state:
New South Wales
Child Protection Helpline
24 hours toll free
Child Safety Services
- During normal business hours – contact the Regional Intake Service.
- After hours and on weekends – contact the Child Safety After Hours Service Centre on 1800 177 135. (Operates 24/7)
Child Abuse Report Line
Child Protection Services
Providing an electronic notification
Department for Child Protection
Contact the Department for Child Protection through a local district office.